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In many countries Information Technology (IT) Parks, which are also referred to as Techno Parks, Cyber Parks and Science Parks, have been established to facilitate the development of IT industries that foster new business development and technological innovation by leveraging synergies within a cluster environment. Given the potential complexity of these projects and scope of required investments, the growing interest of governments in developing and transition economies in designing and promoting such projects, and their needs for policy advice and financial support from the donor community, there is a pressing need for a synthesis of best practices and lessons learned both from success and failure.

To address this need, infoDev, in cooperation with the World Bank Group, commissioned a global best practice study on IT Parks. The study identifies five countries, from which a total of six IT Parks were selected to get a representative sample covering both (i) successfull and not-so-successful IT parks, and (ii) IT goods as well as IT and BPO (Business Process Outsourcing) services. The study analysis has been based on the CLIP framework:

• Capital
• Linkages
• Infrastructure
• People

IT Parks & COUNTRIES of analysis

Based on this framework, the study analyzes six IT Parks and presents the critical business success factors for setting up IT Parks.

1. Taedok Valley, Taejon, Korea
2. Zhongguancun Science Park (ZSP), China
3. Hitec City, Hyderabad, India
4. IT Park, Hubli, India
5. Singapore Science Park, Singapore
6. Cyberjaya Flagship Zone, Malaysia
   

The study also includes three in-depth country studies (Russia, Jordan, and Vietnam), which assesses and bechmarks each country based on the "critical business success factors" and provide recommendations on Policy Development actions (e.g. policy, regulation, infrastructure, and human capital) to be taken to address constraints.